FAQ

Find answers to common questions about our services. For more help, contact our support team.

FREQUENTLY ASKED QUESTIONS

Explore our extensive FAQ section for answers to your burning questions of our products and services.

How can I start to work with Biletino? Do I need to do any special preparation for any process?
The only thing to do to start using Biletino is to create your free account online and publish your event page. It is always free until the tickets are sold.
How can I control how many tickets are sold and how much I have collected from this sale?
With using your account you can login to Biletino event management platform and access the sales reports and other details anytime and instantly.
Is Biletino a secure platform to work with?
Biletino is a trade mark of TAGLON Technology A.Ş. which is licenced by Turkish Trade Authority. Biletino works with the market leader banks and their online payment solutions such as mastercard, Isbank, Garanti Bank. Also Biletino uses the payment infrastructure of 3D Secure payment methods to protect the system from fraud transactions.
How can I process the amount of the ticket sales?
In our terms and services aggreement the payment process has defined clearly for all of our partners. Biletino collects the ticket sales and protects them as advanced payment for event organizers in a pool account. After the 5th day of the event finishes and if all the circumstances are proper, Biletino will transfer the amount of the ticket sales deducting the commissions and other services to event organizers bank account.
Does Biletino help me to promote event?
Biletino marketing team always ready to work with you to reach your goals with your event. Biletino gives variety of services for event marketing. Get in touch with our team to ask for services.
Does Biletino help me to sell ticket for my Conference?
You can sell ticket to your conferences with Biletino. If you need to create a dedicated web stie for your conference Biletino can also provide you what you need. Also you can provide name badges, onsite printing, lanyard producing and event day staff with Biletino.
How can I scan and control the tickets tat the entrance of my event?

You can download Biletino App from App Store and Play Store and login. Then you can start ticket scanner mode to validate the tickets. It is that easy.

Does Biletino Help me to find my soulmate?
We hope so. We suggest you to check the events in Biletino and find your most wanted one. We believe that your soul mate will be there.

Open to global

Reach a wide range of entertainment-loving potential customers from the Balkans to Azarbaijan.